Once an event has been created or cloned, it's important to configure the event details before you start working in other modules.

Accessing Event Details

  1. Sign into Lennd and access your event. (As described in Set Up Your Event.)

  2. Click "Details" from the left-hand navigation panel on the dashboard.

  3. Update the detail fields, types of groups and people, and features you want to enable for this event.

  4. Click "Save" to lock in your changes.

Detail Fields

  • Event Name

    • This is your organization's name. It will appear under this name in Lennd and on your forms/portals.

  • Event Slug

    • This is used in the URL that people will visit to access your links.

      • e.g. app.lennd.com/test_festival

  • What best describes your event?

    • Classify your event based on a list of event types. Choose "other" if none apply.

  • Timezone

    • Select the timezone that your event is located in. Dates and times displayed across your event will reflect what you choose here.

  • Starts At / Ends At

    • Select when your event starts and ends. It's helpful to include your load-in days and load-out days into this date range.

  • Currency

    • Select a currency (USD, CAD, or AUD) that payment will be represented in

    • If you require a new currency, please start a conversation with us via the chat bubble.

  • Logo image

    • Upload a logo to represent your event across the platform.

      • Recommended: 300px w x 300px h

  • Background image

    • Upload a background image to represent your organization across the platform.

      • Recommended: 1500px w x 500px h

  • Manage Dates

  • Select and label your load-in, load-out and event days. These are used across the platform to help your users understand the context of certain days.

Group and People Types

Lennd uses group and people types to help you create granular workflows. Many event organizers want to segment their groups and people to solve the following issues:

  • Who has access to request specific credentials / passes / meals / lodging / assets?

  • Who needs to submit what documents in their application?

  • Who sees what messages on their portals?

  • How can I send an email message to just all my vendors?

Learn more:

Group Types and Custom Fields

People Types and Custom Fields

Here, you can choose to set up pre-configured group and people types that will be added to the event CRM once saved. You can also create custom types in the event CRM.

If you have questions about group or people types, please start a conversation with us via the chat bubble.

Event Features

Note: changing these on configured events can have unintended effects. Please contact us via the chat bubble if you require assistance.

Features are available to customize how you will use Lennd. Many event organizers want to manage some, but not all, of the following features:

  • Portals

    • Portals make it easy to collect information and manage tasks for the people and groups associated with your event.. Portals can used to onboard new groups/people to the event, assign them tasks to complete, set due dates, and more.

  • Invoices

    • Send invoices to collect payments for booths, tickets, sponsorships, and more.

  • Forms

    • Build custom forms to collect information and requests for the people and groups associated with your event.

  • File Requests

    • Send requests to collect files such as COIs and contracts from the people and groups associated with your event. Files can be attached to the request.

  • Pages

    • Build and publish different types of pages for your portals.

  • Agenda

    • Manage the sessions your attendees can attend.

  • Alerts

    • Send custom emails and SMS messages announcements to the people associated with your event.

  • Content (virtual events)

    • Host and enrich attendees' experiences and increase revenue with additional content. Includes the ability to gate content based on which ticket an attendee has.

  • Passes

    • Manage requests and approvals for tickets, credentials, wristbands, and more. Includes the ability to manage guest lists and integrate with ticketing and RFID partners.

  • Catering

    • Manage requests and approvals for meals. Includes Catering check-in application.

  • Assets

    • Manage requests and approvals for assets (e.g. golf carts, radios, etc.)

  • Guest Lists

    • Manage allocations of passes and meals for groups to assign to their guests.

  • Health Pass

    • Track health questionnaires from people working or attending your event.

  • Schedules

    • Build schedules to manage performances, deliveries, and other critical timelines. Includes ability to show assigned activities on end-users' profiles and portals.

If you have questions about features, please start a conversation with us via the chat bubble.

Once your events are set up, you'll want to add team members to collaborate in Lennd. Set up custom permission profiles to control access, or invite other users.

Next steps: Set up permission profiles

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