Media Hub - send email and SMS alerts to your event attendees

Alert your attendees of special announcements, schedule changes and more

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Written by Tara Ferguson
Updated over a week ago

This feature can only be used with the Media Hub.

The Alerts function allows you to quickly communicate with people who are associated with your event. Alerts can be configured to send SMS or email messages, and display messages on event portals.

Enable Alerts

Alerts can be enabled from the Details section of your event.

Once enabled, Alerts can be accessed from the left-hand navigation bar menu.

Configure Alert

Alert details such as name, text, and alert type can be customized for each alert.

Click "Send Alert" to create an alert message and delivery methods.

Note that SMS Text Alerts can only be sent to mobile phone numbers of attendees who have opted-in.

Alert type (portal/emails alerts) can be set to Update, Warning, or Breaking.

Next, you can preview and edit your alert before publishing it.

Once an alert is published, you can also view it from the History - Emails or SMS section of the CRM.

NOTE:

Alerts are sent live-time and cannot be scheduled in advance.

Alert timezone is displayed as GMT. To calculate local time, click here.

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